- Prams, Buggies, Car seats
- Cots, Cot-beds, Furniture
- Bath Time, Bed Time
- Walkers, Bouncers, Swings, Toys
- Highchairs, Feeding
- Stair gates, Play Pens, Monitors
- Baby Clothing
- Clearance Sale
Cassey from Sussex
I just want to say a huge thank you Kathy for your help with my order. The service you have provided has been amazing. After months of heart ache finally my 3 month old little boy has a lovely pushchair and I could not be happier.
Thank you again.
Deirdre from Dublin
Hi Kathy ,
Just a quick email to say thanks so much for my order. I will definitely be recommending your store , as the efficiency is second to none.
My carrycot arrived this morning as discussed.
Excellent customer service!
Gracie from Sussex
Hi there Kathy and Paul
Just wanted to say a massive thank you to you both for getting the new car seat hood out to me with no issues or fuss I really appreciate it! It’s arrived today all in perfect order and shape! Can’t thank you guys enough for getting that sorted for us as soon as you did!
Many many thanks
Tara from Sussex
Thank you so much for all your help with my order, you went above and beyond to help me get it ASAP and for that I am extremely grateful- looking forward to receiving my order. Will definitely recommend you to my pregnant friends many thanks
Judith from Uxbridge
I just wanted to write to you to confirm that the Silver Cross buggy and car seat arrived on Friday.
My step-daughter is absolutely delighted with them.
The parcels arrived safely within the timeframe, it was great that she was able to track them during the delivery process.
Many thanks to you and your team, each person I spoke to on the phone including yourself were very knowledgeable and helpful, the entire customer service experience was excellent.
Thank you to you and please also pass on my gratitude to your colleagues.
I will have no hesitation in recommending you and your company to friends and family in the future.
Anna from Lurgan
I've just received my order. The delivery was very quick as I ordered it yesterday. Everything is in good condition so I'm very happy with your service.
Example of a customer's payment plan order.
Baby due in 5 months.
Mrs Wright has ordered a Venicci Pram at £700.
Payment plan option was chosen and a 20% (£140) deposit was charged.
We contacted Mrs Wright within 24 hours and agreed a suitable payment structure.
For each of the next 4 months
Mrs Wrights credit card was charged £140.
Total Paid £700
When the Final payment was paid we shipped order out to the customer in time for the baby being born.
Mrs Wright was able to view all of her payments made and order details though her online account.
Important updates regarding our online shop and physical store
Latest update - 8/7/2020
Our physical store on 79-81 Castle street is open from 12 June resuming normal trading hours Monday - Saturday 9-5pm, following latest government regulations
Our online shop is open 24/7
Orders placed online are processed and dispatched as usual
Website is updated daily on stock levels
Our stock levels are exceptionally good
If you live near Belfast, your order will be delivered within 1-2 days by our store van driver
Delivery by some of our couriers is taking slightly longer than usual. Please be patient and allow a few extra days for your order to be delivered during the covid-19 pandemic
Many courier companies and especially Royal Mail are working with reduced workforces and this may unfortunately delay the delivery of a few orders
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