Customer reviews Hundreds reviews from all over the internet, from Hundreds Unique Satisfied customers.
Katie from Worcestershire
Just want to thank Paul at Kids store for going above and beyond today (21/10/20) to help me sort out an issue that I had with another store (not kids store) who had let me down.
Your patience and advice was much appreciated in what was a very stressful situation for a heavily pregnant hormonal woman (haha) and you are a huge credit to Kids store!
You showed exceptional customer service and you were so incredibly helpful.
I'm so pleased that I'll still get to have the pram that I fell in love with from day 1!
Will definitely recommend Kids Store to all of my friends and family!
Thanks again! x
Emma from Devon
Good afternoon Kathy.
We have received our Oyster 3 and are so so pleased with it.
Thank you for making the purchase very simple and for your recommendation on the pushchair.
You were so right.
Emma & Chris
Russel from Essex
Received delivery of pram bundle yesterday.
Thank you so much , we would just like to congratulate everyone at Kids store for service from ordering to delivery.
Keep up the great work in these trying times 😀Xxx
Love Russel and family
Karen from Yorkshire
Just like to pass on a big thank you to Paul who helped me with a missing part from Moses basket very helpful much appreciated thanks again Karen x
Petya from Bulgaria
I have received my order from the delivery company today. Everything is perfect. Thank you for the efforts and excellent service. I will definitely shop from your shop again.
Gareth from Belfast
Bought the Oyster 3 from Paul, he was fantastic to deal with, very helpful and very professional. The service and choice of prams in store was great. When there was an issue with the car seat publicised online, Paul was very quick to resolve it and arranged a replacement with the manufacturer. Would definitely buy from Kids Store again and would recommend them
Cassey from Sussex
I just want to say a huge thank you Kathy for your help with my order. The service you have provided has been amazing. After months of heart ache finally my 3 month old little boy has a lovely pushchair and I could not be happier.
Thank you again.
Deirdre from Dublin
Hi Kathy ,
Just a quick email to say thanks so much for my order. I will definitely be recommending your store , as the efficiency is second to none.
My carrycot arrived this morning as discussed.
Excellent customer service!
Del from Kent
Thank you for the excellent service regarding this purchase. Your communications and those of the delivery firms were superb. Delivery was in two days from Belfast to South East England!
So far as I can see the product was in good condition.
Thanks very much again.
Susan from Northumberland
Thank you for your excellent service throughout. Even when I forgot to inform you of a change of address and an updated card for my account you have all been helpful and patient.
Gracie from Sussex
Hi there Kathy and Paul
Just wanted to say a massive thank you to you both for getting the new car seat hood out to me with no issues or fuss I really appreciate it! It’s arrived today all in perfect order and shape! Can’t thank you guys enough for getting that sorted for us as soon as you did!
Many many thanks
Tara from Sussex
Thank you so much for all your help with my order, you went above and beyond to help me get it ASAP and for that I am extremely grateful- looking forward to receiving my order. Will definitely recommend you to my pregnant friends many thanks
Anna from Lurgan
I've just received my order. The delivery was very quick as I ordered it yesterday. Everything is in good condition so I'm very happy with your service.
Judith from Uxbridge
I just wanted to write to you to confirm that the Silver Cross buggy and car seat arrived on Friday.
My step-daughter is absolutely delighted with them.
The parcels arrived safely within the timeframe, it was great that she was able to track them during the delivery process.
Many thanks to you and your team, each person I spoke to on the phone including yourself were very knowledgeable and helpful, the entire customer service experience was excellent.
Thank you to you and please also pass on my gratitude to your colleagues.
I will have no hesitation in recommending you and your company to friends and family in the future.
Shaun from Accrington
Hi it was a pleasure to buy off you would definitely recommend and will be buying again many thanks
Chloe from Cornwall
Recently purchased a Light Grey Venicci pram from you guys, we are so over the moon with it, the information on your website about the pram was so detailed that we felt comfortable buying a pram we'd not tested out before buying and delivery was amazing - didn't have to wait long at all and fully updated on tracking. Thanks again :)
Shannon from Bristol
Just a quick email to say that we have received our iCandy today and couldn't be anymore pleased with it! We would just like to say thank you for the exceptional service you have all provided. From the moment we found your site and decided to purchase our pram from you, we have had nothing but excellent communication, an easy payment plan spread over 2/3 months and very fast delivery. We love it! Thank you again x
Anne from Stirlingshire
Kids Store came up trumps when I asked for a mattress to match the one I had in the Moses Basket for my daughter 30 years ago. It was now a non stock size but Kids Store managed to source one for my new grandchild. Well done!
Morven from Ross-shire
Absolutely thrilled at the superfast delivery & detailed order & delivery info. Thank you so much we're looking forward to putting it all to good use in July. We will recommend your shop to family & friends.
Alan from Ireland
I'm extremely pleased with the way my order has been dealt with. I initially ordered in early February. They only had one of the items I ordered in stock. I was contacted immediately by Paul. He explained the situation and he asked me if I wanted my order cancelled and my money returned. He told me they were due in stock at the end of February and because we're not expecting the arrival of the twins until may I was happy to wait. Thanks again guys. I will be happy to use your store in the future. Regards, Alan. Ireland.
Laura from Bristol
Sorry I've only just got round to it. Just wanted to say thank you for all your help with ordering my pushchair, couldn't be happier it's lovely and I'm so glad I managed to get it in purple. I was gutted when I was told it had been discontinued. Excellent service and whenever I emailed with a question I got a reply straight away. Thanks again
Charlene from London
I will definitely recommend kids store to friends, the service is exceptional and the payment system you have in place is perfect for people/parents who have a budget.
First class service, I am a very happy customer.
Thank you very much Kids store.
Sandra from Ingleby Barwick
Great communication from start to finish, fantastic easy payment scheme and delivery was great I could track my pushchair the whole time. I've had a wonderful experience with your company,every query has been answered so quickly and you have all been so helpful. I would highly recommend your kids store to anyone and will be using you again in the future.
Victoria from Northumberland
Our Oyster pram footmuff was received today and we're really pleased with it! It's perfect! Thank you for your quick response, excellent service!
Kind regards and many thanks!
Sue from London
this shop had the vennici black special edition, it was delivered to my daughter in law on time and for free, the customer service is second to none, the staff are extremely nice and helpful, i would definatley recommend buying from this site,and I'm sure i will be buying again for my grandson soon, many thanks paul
Bernadette from Lancashire
Bought an oyster max tandem pram and ordering was straight forward and easy the pram was delivered within a few days , everything seems good not used it yet due to baby not due for another six weeks but I'm sure all will be fine , I will be using this company again and would recommend it
Zoe from Preston
I ordered the chilli silvercross wayfarer package deal and I had positive contact throughout the payment plan option I chose.
I made my last payment on the 26th of August and my delivery came a few days later and I'm very happy with my purchase and would definitely be buying something else! Thank you very much
Jade from Cornwall
Wanted to say thank you so much for sending the pram so quick! Can I leave a review for you guys please? I really enjoyed the whole experience shopping with you and want to make sure other people use you too!
Douglas from Lancashire
I bought this pram for my daughter-in-law for our soon to be fifth grandchild, I felt I had to e-mail you to congratulate you on the excellent service, I only placed the order on Monday and the pram was delivered on Wednesday, my daughter-in-law has just sent me text to say she is over the moon and back with it.
Jessi from Middlesex
My pram has arrived and I am over the moon. So strong and sturdy everything I wanted. I took a massive risk ordering this pram as I had not seen one before or even pushed one! It is AMAZINGGGG. Thank you Jessi xx
Rebecca From South Wales
So.. I phoned kids store on the Monday around 1pm after searching everywhere for the Pioneer Pushchair in Sand this was the only website I found it available WITH the free car seat for 695. Cannot fault the service as it was at my doorsteps by 11am on the Wednesday and this came all the way from Belfast.
Fantastic Service,Highley recommended, well done!!!
Love the service and the pram thank you Paul.
Daniella from Ticknall
Bought the Babystyle Oyster Max in Navy along with the buggy board, adapters and liner. Paid over 3 months and products were dispatched the same day I made last payment. Absolutely brilliant, only took 2-3 days to arrive and the customer service I received throughout was brilliant. Highly recommended especially the payment plan method as unlike most companies they don't charge interest, you literally pay what your total comes to. Couldn't rate them any higher, excellent!!!
Dean from Birmingham
Excellent service 5 star .Ordered the Joie Chrome package looking forward to using it when our little bundle arrives in September. Excellent price as everywhere else we're charging a lot more for less. We ordered on Thursday night and it arrived on Monday would recommend kids store to others.
Sally from Warwickshire
To the team at Kidsstore, especially Paul, I can't fault the customer service that you have demonstrated with my order. We ordered an item that was out of stock, Paul phoned the next day to advise me and let me know that they were expecting them in stock the next month.
Throughout the weeks there was constant communication between myself and Kidsstore, and they kept me up to date with everything regarding the delivery of my out of stock items.
I was hugely impressed with the way my order was handled (even if I was a pain at times, the team were fab!) Before our buggy was dispatched we found out the sex of our baby, and Paul kindly changed the colour pack that we had originally ordered to match the sex of our baby; which is truly appreicated.
Thank you Paul, and thanks to the team at Kidsstore I couldn't have asked for better service from a company that is miles away from where we are! I would highly recommend them to anyone who asks, and will myself be looking at buying from them in the future :-)
John from Glasgow
Easy to use website, goods in stock and dispatched promptly. Received exactly the goods I expected within 3 days. Happy customer, will be back.
Tracey from Surrey
I think this website is brilliant !!
there are not many websites that let you make monthly instalments over the phone to pay for your items, if you cant afford the payment in one go , it really helps mothers out, such a good idea, then once you have made your payment, its piece of mind to know you have paid for it, then it gets dispatched straight away!!
the guys on the end of the phone are so helpful, and get back to you straight away, if you have any questions about your item you've ordered.I now have my pram and I must say its just lovely! im so pleased with it, in other shops its a lot more expensive !
The courier service also lets you track your item so you know when its coming ... cant fault this website at all.. fantastic will defo always buy from here again
Shirley from Birmingham
Elaine from Isle of Man
Just to let you know the buggy arrived yesterday. Many thanks for your excellent service and the reduced rate on the carriage. Much appreciated. My daughter is thrilled with the buggy and will be perfect for her and myself when on grandma duty. It fits in my car fine and I will get a lot of use out of it as well.
Sian from Reading
Execellent service, good communication. 5 star
Janine from Barsnley
Thank you so much for the fast delivery of our pushchair, I ordered it for my grand-daughter and my daughter is so happy with the purchase and also with the fast delivery service. The pushchair is beautiful and well worth the money, thanks again.
Eileen from Belfast
Click and Collect. Booked it yesterday and sent mum into collect. all sitting ready for me and no hanging about.
Chloe from Morgen
Look at me i must be the first with this pram. very good service and delivery. they couldnt have been nicer when i phoned to change the address.
Barbara from Newcastle
1 for me and 1 for a friend free carriage great deal.
Richard from sunderland june
I ordered this at 11am and had it before 10am 2 days later. Excellent+++++AAA
Paul from Leicestershire
Very nice Cotbed , Got it this morning 2 days after ordering. Thanks.
Demi from Belfast
Click and Collect very good and easy to use. The shop has so much in it i recommend a call.
Cathal from Co Down
Keeps the wife happy keeps me happy. Thank you.
Tara from Ireland
I good this next day. can't ask better than that. Thanks a lot.
Laurena from Fraserburgh
Pram sheets just the things very quick and well packaged.
Cery from Glamorgan
I was told this might take upto 4 weeks for delivery as they are special order. received it in less than 4 days. brilliant service thanks
Crystal from Cork
We needed this the next day and they pulled out all stops to make sure we got. unfortunately i wasnt in and they redelivered the next day.Excellent.
Carl from Surrey
Over the moon with our cot bed, our baby loves it and is super confortable. I am ordering again today keep up the good work. I highly recommend this site.
Gillian from Cumbria
I love free delivery when i buy online and this was 2 big boxes, buying online saves a fortune ******A
Sasha from Devon
Couldn't find this anywhere else over the moon.
Lea from Dublin
Super fast delivery at a brilliant price. I will be back.
Rebecca from Nottinghamshire
Great website found what i was looking for straight away, smooth transaction and delivery was fast. I would definitely recommend. Staff are lovely and if i ever wanted answers they are always fast to reply, would order again A++++ thanks
*Contact info regarding the above reviews can be provided after request.*