- Prams, Buggies, Car seats
- Cots, Cot-beds, Furniture
- Bath Time, Bed Time
- Highchairs, Feeding
- Walkers, Bouncers, Swings, Toys
- Stair gates, Play Pens, Monitors
- Clearance Sale
Cassey from Sussex
I just want to say a huge thank you Kathy for your help with my order. The service you have provided has been amazing. After months of heart ache finally my 3 month old little boy has a lovely pushchair and I could not be happier.
Thank you again.
Deirdre from Dublin
Hi Kathy ,
Just a quick email to say thanks so much for my order. I will definitely be recommending your store , as the efficiency is second to none.
My carrycot arrived this morning as discussed.
Excellent customer service!
Gracie from Sussex
Hi there Kathy and Paul
Just wanted to say a massive thank you to you both for getting the new car seat hood out to me with no issues or fuss I really appreciate it! It’s arrived today all in perfect order and shape! Can’t thank you guys enough for getting that sorted for us as soon as you did!
Many many thanks
Tara from Sussex
Thank you so much for all your help with my order, you went above and beyond to help me get it ASAP and for that I am extremely grateful- looking forward to receiving my order. Will definitely recommend you to my pregnant friends many thanks
Judith from Uxbridge
I just wanted to write to you to confirm that the Silver Cross buggy and car seat arrived on Friday.
My step-daughter is absolutely delighted with them.
The parcels arrived safely within the timeframe, it was great that she was able to track them during the delivery process.
Many thanks to you and your team, each person I spoke to on the phone including yourself were very knowledgeable and helpful, the entire customer service experience was excellent.
Thank you to you and please also pass on my gratitude to your colleagues.
I will have no hesitation in recommending you and your company to friends and family in the future.
Anna from Lurgan
I've just received my order. The delivery was very quick as I ordered it yesterday. Everything is in good condition so I'm very happy with your service.
Example of a customer's payment plan order.
Baby due in 5 months.
Mrs Wright has ordered a Venicci Pram at £700.
Payment plan option was chosen and a 20% (£140) deposit was charged.
We contacted Mrs Wright within 24 hours and agreed a suitable payment structure.
For each of the next 4 months
Mrs Wrights credit card was charged £140.
Total Paid £700
When the Final payment was paid we shipped order out to the customer in time for the baby being born.
Mrs Wright was able to view all of her payments made and order details though her online account.
Mother and Baby Club Payment Plan Option
Seen something you like from our Baby ranges, would like to book it now, pay it off over the next few months with 0% interest, no credit check and have it before your newborn arrives? Then this is the perfect answer for you!
You can book anything from:
Nursing Pillows and a lot more.
All you have to do is the following:
Simply place your order for any baby product and when it comes to the payment section choose PAYMENT PLAN OPTION. You will only be charged for 20% of the total order value and this will secure the item(s) for you. At the checkout stage, when redirecting to WorldPay or PayPal, you'll be able to see the exact amount required for your order.
(Please leave details of approximately date when you will require your order to be delivered in the comment box provided at checkout.)
We will then contact you within 24hrs and organise a payment structure that suits your needs.
Please note: Only when the order has been paid in full, we will dispatch it.
Example of a customers payment plan order:
Mrs Wright has ordered a Venicci Pram at £700.
She chose the Payment Plan Option and ONLY a 20% (£140) deposit was charged at checkout.
Mrs Wright left details of approximately date (about 5 months later) when she would need the order delivered in the comments box at checkout.
We contacted Mrs wright within 24 hours and agreed a suitable payment structure.
For each of the next 4 months Mrs Wrights credit card was charged £140.
Total Paid £700.
When the final payment was paid we shipped the order out to the customer in time for the baby being born. Baby Faye.
Mrs Wright was able to view all of her payments made and order details during this period through her online account.
Feel free to contact us using any of the methods below for any questions regarding our Mother and Baby Club or simply to express your interest in a certain product.
Supply us with details of the products you are interested in and we will contact you to arrange a payment structure that best suits your needs.
TEL: 028 90 232805
EMAIL: kathy [at] kidsstore [dot] co [dot] uk
Or use this contact form:
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